What I enjoy MOST about the work I do

22 August 2021

On a really good day, when everything’s going great, what do I enjoy MOST about the work I do?

I very often use this at the beginning of a workshop to warm people up & get them connected  with each other.

It will be done in groups of 5 so that everyone has a chance to share their reflections.

Yes, on a really good day, what I ENJOY most is facilitating a coaching workshop with enthusiasm, energy & engagement.

Talking about reflections, I was browsing through the evaluation forms that came back from the participants who attended the two-day Coaching Leaders program. Grateful that the ratings were high in all aspects & the participants gave me a perfect score for overall facilitator’s performance.

I was pleasantly surprised by the comments & feedback about the facilitator.

I took an excerpt from two of the participants that said it all.  Jeff was very informative, welcoming and empathetic. He makes group fun and I always learn something new. I never felt left out. He makes everybody feels good to take part to open up for learning. Jeff has very thoughtful answers to my many questions. Other remarks include engaged, highly engaging, insights, interactive, experienced, hands-on, easy to understand, fun, knowledgeable, positive energy, proactive, organized, awesome, interesting, practical, structured, passionate,

What’s the secret sauce?

  1. Gear up the participants:

It’s not just us who need to be prepared, we need to get the participants ready to learn.

Since it’s going to be delivered over ZOOM  Virtual, we check with them whether they would like to familiarize with ZOOM features to get a better experience.

  1. Make sure they receive the printed copy of the Participant’s Workbook & other materials.

I’d have to thank Speedy for delivering a dozen of the documents to 12 locations in KL/Klang Valley. within one day.

  1. Learn from the Best:

I’ve been facilitating workshops for 8 years and every time. I learn facilitation (in person or virtual) from the best in the industry. i.e. Juara.of NeOOne, and from Mindie, the team name & team cheer.competition. It’s a way to keep the participants engaged.

  1. Invest in the right equipment & facilities.

Very often, participants struggled with the office or home WIFI. For a Facilitator, a steady and strong WIFI is essential.

I’ve invested in an OMNIDESK table, a BOYA USB Microphone, a Sony Bluetooth Headphone, a Bose Mini II Soundlink Speaker and I’ve another Huawei Matebook besides my IBM Thinkpad. All this will complement my facilitation skills to provide the participants the best experience.

And finally, be 100% PRESENT, be INCLUSIVE so that no participants feel left behind, provide a SAFE place for people to share and make it FUN & INTERESTING!

And with that, I assure you that the participants will appreciate your being as a Facilitator while having fun learning.

What other secret sauce or tips can you share?

Jeff Cheah, PCC

jeffmachoman@gmail.com

Jeff Cheah understands the challenges of managing & leading a group of people towards meeting targets & goals. It’s all about sharing the vision, communicating roles and responsibilities, create a people-oriented workplace culture and coaching people. He believes that every Leader possesses skills, talent, ideas, faults and flaws. The Leader…read more

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