23 October 2022
I extracted this from Korn Ferry’s CEO Gary Burnison latest book Leadership U ~ Accelerating Throigh the Crisis Curve.
This is the story shared by Gary Burnison
“Every time we have a discussion, there’s complete alignment – 100 percent buy-in.”
It sounded too good to be true – and, as it turned out, it was.
I can distinctly remember the interview we conducted with an executive at the start of the pandemic. When we asked him about his process for getting buy-in from his team, the executive couldn’t wait to give an example.
“During a Zoom meeting with my team, we had a particularly important decision to make. So, I went around to everyone and asked for a ‘thumbs up’ or a ‘thumbs down’ on my idea. Before they voted, I told them that, for me, this was definitely a ‘thumbs up.’”
“And how did that work out?” we asked him.
“Amazing—it was unanimous!” he said. “One person’s hand wavered a little bit, but in the end, it was ‘thumbs up’ as well. It was just incredible to see 10 people on my screen – all completely aligned.”
Are they completely aligned? Really?
This is a common problem. When people are afraid to tell Leaders the truth, they will only say what they think the Leader wants to hear. In the case of this Executive, by giving his opinion first, he told his team that he wasn’t really interested in their feedback.
What can you do about this?
Be patient. Share your ideas or opinions last. Perhaps, you may not even need to share at all as your people come up with great ideas.
As a Coach or Coaching Leader, we do believe that Diamond lies among ordinary rocks. We believe that people are capable, creative & has all the resources available to come up with their own answers.
Are you patient enough to wait for the answer? You will be rewarded with amazing & surprising results.
Thank you Gary Burnison what a great example!
5 September 2021
By Ng Eng Hooi
Enhance Employee Experience with the Coaching Experience A strong coaching culture will make an organization become the top employer in the employer market. Employees will...
13 September 2021
By Madhavi Selvakumar
"Thank you for saying that” “Wow, I never thought of it that way!” “You make me so happy” Do any of these ring a bell?...
1 February 2021
By Wendy Wong
As a leader climbs the ladder of seniority, being effective requires the deepening of perspective. The leader needs that space. A coach creates it. I...
5 May 2023
By Fennie Chong
When my ex-colleague offered me pro bono coaching about five years ago, I had no dilemma accepting it. As a search consultant, I was curious...
30 March 2023
By Kindaichi Lee
Hello, my fellow professionals. Today, I want to talk about the power of mindfulness practices in improving mental wellness, and how we can integrate these...