25 Areas to Focus on Coaching Salespeople
9 February 2021
In the hectic work environment, sometimes we overlook the prefect moments to coach and develop salespeople.
Here are some good situations to coach them:
- Performance review meetings
- Personal development sessions
- Work in progress update conversations
- Small group meetings
- When they succeed or make a breakthrough in sales achievements
- When they show the right sales behaviours and actions
- When they help and support others to succeed
- When they are stuck with the customer development plan
- When they are behind schedule meeting the monthly sales target
- When they show declining or inconsistent sales performance
- When ask you for the guidance and opinions to solve an issue
- When they show low confidence in dealing with difficult customers
- When they are fear of managing complex sales task
- When they are giving up or lost of fighting spirit / hope
- When they hesitate to make decisions
- When they are blaming others, things and situations for their failure
- When they are exhausted and overwhelmed with the workload
- When they dwell too much on low impact sales tasks and activities
- When they keep repeating the same mistake
- When they are practising in the sales call role-playing exercise
- When they fear or get stuck with a sales presentation or closing the sale
- When they don’t prepare well before meeting the customers
- When they constantly miss the daily, weekly, or monthly sales reports submission
- When you work with them in the field sales
- When you need they show commitment to complete a sales task
and many more…… the list is not exhaustive.
You’ll notice that coaching is not everything about correcting their mistakes. It is about a conversation helping them develop the right behaviours and build repeated successes. Catch them do the right things is equally important as helping them correct their mistakes.
How many of these sales coaching opportunities you might miss out? Share your comment below.