ICF Malaysia Coaching Webinar Sue McNamara

Webinar Topic


Speaker : Dr Sue McNamara

Date : Tuesday, June 25, 2019

Time : 9.00 am to 10.45 am (UTC +8 Malaysia time)

Platform : Zoom Conference ( get it free at )


Fee : Free For Members of ICF Malaysia, RM45 for the Non-Members

Session Description

Emotions are a key driver for professional and personal transformation. Emotional intelligence (EQ) is the ability to recognise and respond appropriately to an emotional data set. In other words; To be smarter with feelings. When people are smarter with their feelings they experience higher levels of success, specifically in relation to relationships, effectiveness, quality of life and wellbeing.  This is the ‘Why of EQ’.

Coaching is a powerful process to support people to create positive change, which takes thoughts, feelings and actions working together. In this session we will explore a process framework for putting emotional intelligence into action. The model includes three key steps, or ‘pursuits’ that coaches need for themselves and their clients need to achieve their goals and overcome challenges: Increase self-awareness (“Know Yourself”), Respond instead of reacting (“Choose Yourself) and Aligning your choices with your long-term purpose (“Give Yourself”). Within these three areas are eight practical competencies that serve as tools for using EQ in our daily lives.

In order to develop trusting, effective, successful relationships with clients coaches need to utilise their own emotional intelligence. Change starts on the inside, so coaches have to develop their own skills to be more aware, more intentional and more purposeful. It is only then that they can fully support their clients to develop their own EQ in order to achieve their goals and overcome their challenges; to achieve their ‘Why’.

Your Take-aways

  • Understand the Six Seconds Model of emotional intelligence in order to increase awareness, self-management and purpose.
  • Be aware of the correlations between levels of emotional intelligence and ‘success’ factors in life
  • Appreciation of the concept of utilising their own EQ in order to support others to develop theirs to achieve their goals and overcome challenges.

ICF Core Competencies

B. Co-creating the Relationship
3. Establishing Trust and Intimacy with the Client
4. Coaching Presence

C. Communicating Effectively
5. Active Listening
6. Powerful Questioning
7. Direct Communication

Emotional intelligence assists us to be more intentional and more purposeful.  If we, as coaches, engage our own emotional intelligence, we can assist others to do the same.  Relationship effectiveness is highly correlated with EQ.  We will discuss how this can assist with the Core competencies above and in addition the benefits of doing so.


Core Competencies 1.0
Resource Development 0.75

About Sue

Sue is the Regional Network Director of Six Seconds, Asia Pacific, a global community practicing and sharing learnable, measurable, scientific skills for a world of insight, connection and purpose.  Six Seconds is the largest emotional intelligence network in the world, with emotional intelligence experts in 165 countries.

Sue is passionate about supporting individuals, teams and organisations to grow and to flourish.  She works with leaders, coaches, educators and change makers in business, education and community organisations to integrate emotional intelligence into their programmes with the objective of creating positive growth.  She advocates an evidence-based approach blending the neuroscience of change and learning, strong data with practical processes to improve learning and the application of EQ Skills.

Sue holds a PhD in Education.  She is a Master Trainer of Six Seconds Certification programmes.  Additionally, she is a certified EQ Coach and utilises powerful assessment tools including the Six Seconds Emotional Intelligence Assessment, Brain Profiles and Vital Signs to assist individuals to develop core competencies to unlock their full potential both professionally and personally.

In addition, Sue is an Adjunct Associate Professor and Head of Soft Skills with the Institute for Engineering Leaders at the National University of Singapore.