Florence Lam

Mobile: +60 12 289 9833

Credential: PCC

Coaching Specialty: Career, Coach Facilitation/ Training, Executive Coaching, Life, Leadership, Team, Others

Florence Lam

Mobile: +60 12 289 9833

Credential: PCC

Coaching Specialty: Career, Coach Facilitation/ Training, Executive Coaching, Life, Leadership, Team, Others

Training Programs

  • PCC Markers Certificate l International Coaching Federation, USA l 2019
  • Certified Mentor Coach l Goldvarg Consulting Group, USA l 2016
  • Certified Executive Coach l Marshall Goldsmith Stakeholder Centered Coaching, USA l 2013
  • Certified Money Coach l Money Coaching Institute, USA l 2010
  • Certified Professional Coach l Corporate Coach Academy, Kuala Lumpur l 2009
  • Generative Team Coaching Certification l Invite Change, USA l Under training

About the Coach

EXECUTIVE LEADERSHIP & CAREER COACH | TEAM & GROUP COACH | ICF REGISTERED MENTOR COACH | ICF CREDENTIAL ASSESSOR

Florence believes coaching is a very transformational and creative process to evoke change as it involves fuller expression of the mind, body and spirit. This means engaging individuals and teams to think from inside-out, integrating their hearts and minds to build the bridge between what they know is true in their hearts, and how they express self. By being their thinking partner, one co-creative conversation at a time, Florence is committed to helping leaders gain inner self mastery, and experience total freedom from inside-out in congruence with their whole, authentic self and lead from a conscious place of trust, responsibility, curiosity, integrity and ease.

PROFESSIONAL EXPERIENCE

With over 30 years of leadership experience in various industries and as an entrepreneur serving organizations, Florence specializes in inner self mastery and enabling authentic leadership. She has an enormous passion in coaching entrepreneurs, emerging leaders to senior executives and business leaders to nurture their talents, perform at their best and move into more powerful leadership roles, creating an inclusive culture in teams and maximizing organizational performance. At the heart of her coaching work is her trust in co-creative conversation to support leaders in developing inner awareness capability, reclaiming the brilliance of their authentic nature and leading with their hearts, not just their minds.

Florence has extensive experience with one-to-one executive/personal coaching, team/group coaching and coaching facilitation. She also mentored and assessed coach leaders from different countries and continents on core coaching competencies development for their credentialing with International Coaching Federation.

Actively contributing to the advancement of professional coaching, she was a Board Member of International Coaching Federation (ICF) Malaysia for over 16 years holding various roles, including President for the year 2015-2016. She served the ICF Global as a Co-Leader of Career Coaching Community of Practice (2018-2021), and currently she is a member of the ICF credentialing board of assessors.

QUALIFICATIONS AND ACCREDITATIONS

• Professional Certified Coach (PCC), International Coach Federation, USA
• Certified Credentialing Assessor, International Coach Federation, USA
• Registered Mentor Coach, International Coach Federation, USA
• Certified Professional Coach (CPC), Corporate Coach Academy, Malaysia
• Certified Executive Coach, Marshall Goldsmith Stakeholder Centered Coaching, USA
• Certified Mentor Coach, Goldvarg Consulting Group, USA
• Certified Money Coach, Money Coaching Institute, USA
• Certified Trainer, Human Resource Development Fund, Malaysia
• Accredited Certified Trainer, Napoleon Hill Foundation, USA
• Certified in Hogan Assessments, USA
• Certified Trait Personality Inventory (TPI) Assessor, ABA, UK
• Certified Sales Trait Personality (STP) Assessor, ABA, UK
• C-IQ Enhanced Skills Practitioner, (Judith E. Glaser) Conversational Intelligence for Coaches, USA
• Narrative Coach Enhanced Practitioner, (David Drake) Center for Narrative Coaching + Design, USA
• Certified in EQ-i 2.0 and EQ 360, Kandidata Asia / Multi-Health Systems Inc. USA
• Generative Team Coaching Certification (under training), InviteChange, USA


SUCCESS STORIES

Chief Investment Officer (fixed income/wholesale banking/asset management) targeted for succession to Deputy CEO was coached for emotional competence, work relationship and expanded strategic thinking capacity; outcomes satisfied Board and promotion achieved.

Executive Secretary (forestry and gardening equipment distributor) was coached on uncovering her life purpose aligned with her values, and to embrace personal leadership vision and actualizing intentional goals. She became a strong advocate for herself and implemented what it would take for her to be the authentic and best version of self.

Sales Head (unsecured personal loan country sales & distribution): “Through coaching I became aware of things and would be more analytical of what had happened; what is happening and what should be happening pertinent to the business environment. Thinking alongside my coach kind of stimulated my thought process and had me being inspired to stay out of being stereotypical.”

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