8.00 – 9.00am

Registration & Networking

9.00 – 9.15am
Welcome Address & Introduction

Wai K Leong MCC, ICF Global Board Director
Florence Lam ACC, ICF Malaysia President

9.15 – 10.15am
Keynote 1
Does Coaching Work?

When we buy a product we expect it to work. When we buy a service we expect it to add value and deliver on its promise. Similarly, when our clients pay for our services as coaches they expect the coaching to “work” also. But what does that mean; and what can we do to make sure that our coaching works? What does “working” mean? Is it the coaching that works or the coach or both? What is the coach’s “offer” to the clients? Why coaching now and how can we guide our young industry into the homes and workplaces of Asia? Join Mark Hemstedt in a conversation to consider a whole range of factors; whether “Coaching” really does work and if it does, what makes it work?


Mark Hemstedt PCC
Managing Partner, Newfield Asia

10.15 – 11.00am
Keynote 2

Nora Abdul Manaf
Group Chief Human Capital Officer

11.00 – 11.15am

Morning Break

11.15 – 12.30pm
Panel Session

Freda Liu, Producer & Presenter, BFM Radio


Nora Abdul Manaf
Mark Hemstedt PCC
Wai K Leong MCC
Florence Lam ACC

12.30 – 2.00pm


2.00 – 3.15pm
Breakout Sessions
Your Intuition Counts: How to Trust Gut Instincts and Elevate Your Coaching

Intuition is defined as “the ability to understand something immediately, without the need for conscious reasoning.” As you develop proficiency in the coaching core competencies, how do you pay attention to your intuition? To trust your ‘gut’? This session will explore the role of intuition and how it can elevate your coaching. Learning objectives include:

Learn the definition and role of intuition
Distinctions between intuition, attraction and empathy
How to listen and act on your intuition (the voice in your head)
How to link intuition to the core competencies
How to coach your clients to use their intuition


Susan Sadler PCC
Sadler Communications Pte Ltd

If You Can Lead, Coach

The managers we work with all want to improve their ability to contribute to their organization.What do their organizations want from them? Bottom-line results. What generates those results? Sustained high performance from their people. What drives that kind of performance? High levels of individual and team engagement. What drives engagement? Many factors and one of the strongest connecting threads among them are the quality of relationship that managers build with their direct reports and the effectiveness and impact of the conversations they have.


Ben Koh MCC
Founder, Coach Masters Academy

Emotional Intelligence

Organizations around the world are utilizing emotional intelligence as a tool to support them to become more effective with the ‘people-side’ of business. Emotional intelligence assists people to connect their emotions and logic with the objective of making more effective decisions and choices.

In this session you will learn about a clear, actionable model for enhancing your own emotional intelligence, as a coach, in order to leverage this to support your clients to create positive change. The session will also cover the latest neuroscience of emotions and the outcomes of enhanced emotional intelligence.


Dr Sue McNamara
Regional Network Director, Asia Pacific
Six Seconds

3.15 – 3.45pm

Afternoon Break

3.45 – 5.00pm
Breakout Sessions
Organisations Advancing the Practice of Coaching

Coach Masters Academy

Association of Coaching Supervisors and Mentors

Omni View Consultancy – Harrison Assessments

Coaching … a Game Changer at the Circus!

Jean-Francois Cousin will first tell you the compelling story of a Circus filled with unappealing animals protecting a crippling status quo… until the day a game changer joins and unleashes greater possibilities…

He will then explain why most change-projects stumble and organizations fail at embedding a Coaching Culture, and lead experiments in the room to make you feel why and how coaching is the greatest game changer. Finally he will share his experience working with Asian and Western companies and offer coaching tools and tips to help you shift even a stagnant and inflexible organization into a thriving, dynamic performer.


Jean-Francois Cousin MCC
Global Executive Coach

Tension Release Exercises

TRETM was developed by Dr David Berceli. Michelle learned TRETM to use in her coaching practice to deepen the work she does with her coaching clients. In the workshop you will have a brief overview of TRETM but then most importantly you will experience TRETM.

Note: Loose clothing is advised, and please bring a mat, towel, sarong or sheet to lie on for the floor exercises during this session.


Michelle Beck PCC
Executive Coach & Trainer

5.00 – 5.30pm

Wrap Up & Conclusions

5.30 – 7.00pm

Networking Reception