Cindy Duong PCC

Personal Profile

Cindy Duong, a performance coach base in Kuala Lumpur understands what its like to lead global teams, drive major organization changes, develop talents and deliver results through people who are based in different locations and time zones.

Cindy’s coaching approach is to partner with her clients to raise their inner awareness and responsibility, support them to develop new ways of seeing situations; so they create the deep commitment and attitude change to sustain the “wins” for themselves and the organization.

She capitalizes on her 20+ years of international corporate experience with the Royal Dutch Shell to coach senior and mid-level management in achieving ever-higher, sustainable levels of performance, especially across different cultures and time zones. Her deep appreciation for the challenges and opportunities in working across cultures comes from her worldwide assignments. With the Royal Dutch Shell, Cindy held various global and regional leadership positions, where she lived and worked from the Netherlands, Singapore, Australia, United Kingdom and Malaysia. Her leadership and management experience included global responsibility for an organization of over 220+ staff based in three regions providing 24×7 operations for critical enterprise applications, downsizing in high cost countries and upsizing in low cost countries, new service development and global implementation, influencing stakeholders at all levels and effectively managed organization change, attracting and developing talents in strategic locations.

While Cindy’s primary focus is in performance coaching, she has coached many clients on career and conducted development and recruitment assessments. She is a certified assessor by Cubiks and Shell. Cindy is also a mentor coach for Corporate Coach Academy.

Her clients included: Petronas, Sime Darby, IBM, NIKE, Levis Strauss, Air Products, Atlas Copco, Bank of Scotland, Elli Lily, Chr-Hansen, AON Benfield, BMC Software, Futjisu.

As background, Cindy is Vietnamese born, Chinese origin, who grew up and educated in Australia. She has lived in Asia for over 10 years, speaks fluent English and Cantonese.

Areas of Expertise

Performance Coaching
Career Coaching
Talent Assessment
Change Management
Human Side of Change Training

Industry Experience

Oil & Gas, IT
Across industries

Functional Experience

Talent Assessment
Change Management
Project Management
Operations Management
Strategic Planning
Stakeholder Management

Education, Accreditation and Associations

INSEAD Executive Development Program – Singapore
BSc Monash University
Certified Professional Coach-Corporate Coach Academy
Associate Certified Coach-International Coach Federation
Malaysian Association of Certified Coaches member
Certified Assessor

Contact Details


Skype: cindy.duong-ooi

Tel:      +6012 303 2898