Interest in Partnering with ICF

Hi to whom it may concern,

My name is Din and I’m reaching out on behalf of the Malaysian Institute of Management (MIM) and I also their L&D and Partnership Sr. Exec.

I’m reaching out in regards to a request for a partnership between MIM and ICF. We are currently looking for new opportunities to expand in the coaching area and we would appreciate it if we can have a quick discussion about this or talk to someone who is in charge in this type of matter.

You can always reach out to me via email or by calling my personal number.

Regards,

Din

Dear ICF Malaysia,

I hope this email finds you well. My name Hakim from ELF Coaching | CRRAPAC, and I am reaching out to inquire about any events or initiatives that ICF Malaysia may have planned for this year’s International Coaching Week (ICW) 2024.

International Coaching Week presents a wonderful opportunity for coaches and organizations to come together, share knowledge, and celebrate the impact of coaching on individuals and society. Could you kindly provide me with information on any events, workshops, or gatherings that ICF Korea is organizing for ICW 2024? Additionally, if there are any ways in which I can contribute or get involved, please do not hesitate to let me know.

I look forward to hearing from you soon!

Membership Renewal Has been paid but where do I check confirmation and receipt

Hello and good day. I am Dr.Shathis from Ipoh,Perak. I am very interested to become a life coach (specifically in the art of mind management and positive psychology using faith). Please do let me know the steps to be taken to be a life coach. Thank you

Hi ICF Malaysia,

I have joined ICF Malaysia but cannot login not getting a password

Hi, this is Siti. I am exploring on how to be a certified coach. I understand that i need to go thru a strutured programs and module. Is there any organisation that is providing this in Malaysia. I know there are a few like Coaching Transformation Academy and a few more , but they are overseas or at least Singapore based. Hence i would like to know if any Malaysian is doing it. Please advise. i can contacted via my mobile 0123468711 or my email siti_kamesah@yahoo.com. Thank you

Empowering the World through Coaching

Good afternoon!
I need advice on applying for ICF membership given that the annual renewal date is March 31st. Does it make sense to sign up for membership now, or wait until March 31st?
And the second question is the accreditation of the PCC. Now I have “level 2” and attach the certificate. What should I do if I want to get PCC in Malaysia?

Hi, I would like to learn more about the certification and enrol. Can u call me back at 0172997884. Thanks

Hi!
I’ve paid this morning thru PayPal for the above session. However after payment, I was not directed to do the full registration.

The transaction ID is 7AS87377DY772224P
Kindly advise.

Thanks
Lor Che

Dear sir / Madam,
I am Masoud Akbari from Iran. I’m a director of a business center in Iran educating people from all over the country. we’re planning a seminar and would like to invite a foreign speaker to come here for 1 day. I’d like to have more information and set a meeting to discuss more.
look forward to hearing from you

best regards

Assalamualaikum wbt & Good Day.

Dear Admin,

My name is Meor from Whealthy Wise Training & Consultancy. I have an interest to be part of the team. For your information, I have a NLP & CFC`s certification as my major in the leadership & finance law industry.

My question is; if I am allowed to also register to be part of the membership? Is it from this attachment (https://icfmalaysia.org/website-support/) and how can I participate in it?

Hope can get a prompt reply from you soon.

Thank you & Best Regards

hi, I would like to seek advice on how to get credentialed as level one icf. I have some questions like how to choose a course and what are the options? hope you can reach out at 0125289166

Good morning,

I completed Coach Global | Coaching Australia “Manager as Coach” Programme and would want to find out if that qualify me to register as as ICF member.

Thanks.

regards
Yan Yee

Badge link : https://www.credly.com/badges/e7e1680c-d70a-47a0-8f11-4b87e053b332?source=linked_in_profile

Hi, I am interested in the ICF certified coach program. Can you walk me through the process and cost? Thanks.

Hi, I am a CTi co-active acredites coach and have completed a few more cti accredited trainings besides coaching hrs, and would like assistance and clarify on how to proceed to get the eligible qualifications/certifications/credentials.
Many thanks
Mara

Dear Sir/Madam,
I hope this email finds you well. My name is Nino Beruashvili and I represent the Jungian Coaching School. I am writing to introduce you to an innovative method of coaching, the Jungian Coaching Method, created by Dr. Avi Goren-Bar. We are excited to offer an exclusive opportunity for the members of your ICF Chapter to explore this method and enhance its coaching skills.
About the Jungian Coaching Method:
The Jungian Coaching Method is a unique coaching approach which empowers professionals to become proficient coaches, acquire advanced professional coaching skills through the Jungian Coaching toolbox. In addition, the method empowers the learners and facilitates their way to become ACC/ICF accredited coaches. Our program is in process to become Level 2 and is now accredited for Approved Coach-Specific Training Hours (ACSTH), making it a valuable asset for those seeking to advance their coaching careers.
We offer to you an exclusive online webinar with Dr. Avi Goren-Bar for your chapter members. On this Webinar Dr. Goren-Bar will introduce the Jungian Coaching Method and deliver a demo session with a volunteer client. We shall gladly organize a zoom call once you contact us with positive answer to arrange the webinar.
Besides that our school Offers ICF Chapter Members a 15% discount on the INTERNATIONAL ONLINE COACH TRAINING PROGRAM.
Program Highlights:
• Accredited by the ICF (Level 1) with the process for ACTP (Level 2) accreditation in progress.
• Flexible enrollment options: Join the full program or select specific modules.
• Engage with experienced faculty for monthly online meetings.
• Gain 125 learning hours, fulfilling ICF training requirements for ACC and PCC credentialing.
• Learn practical tools applicable to professional and personal challenges.
• Join an international alumni community which enacts creativity and interactions.
• Benefit from small-group practice sessions and one-on-one mentoring.
• Build coaching experience by coaching volunteers under supervision.
• Utilize the Jungian Coaching Kit – Tools Sets & Cards for deep insights and effective coaching strategies.
Learn More: For more information about the Jungian Coaching Method, program details, and registration instructions, please visit: Www.jungiancoachingschool.com
We would be happy to discuss all details of our cooperation during the zoom call. Please advise your convenient time.
Thank you for your attention, and we hope to start cooperating with your chapter.
Warm regards,
Nino Beruashvili

Hi I would like to become a coach certified by ICF, can please help.
Thanks

When my ex-colleague offered me pro bono coaching about five years ago, I had no dilemma accepting it. As a search consultant, I was curious about coaching, and my first encounter with a professional coach was when the firm I worked with searched for a coach to lead the talent and leadership consulting practice. I had the opportunity to speak to a few ICF coaches.

My ex-colleague’s offer was just lovely to satisfy my curiosity. That one coaching session led me to a new realization about myself – what triggered me, why it triggered me, how it started, and what I could do to overcome it.

I was amazed by the outcome of it because my ex-colleague did not provide any solutions to me throughout the session. He asked me questions that led me to deep thoughts. He gave me the space to recollect my scattered pieces, and I slowly saw the whole picture and gained clarity. Toward the end of the session, he asked me how I felt compared to the start and what I learned about myself.

It was a self-reflective session that allowed me to see myself better. The whole session was very engaging and enlightening. My ex-colleague did not say much; he was there to listen to me patiently. I was at ease and felt safe as I shared my thoughts. He was supportive and had no judgment on what I said. More importantly, he ensured confidentiality, and I could be my true self to express myself freely. I was hopeful and had peace after the session.

That one coaching session opened my mind to becoming a coach. I started my coaching journey in 2019. I have since then partnered with many individuals who were like me, searching for a key to unlock issues, be it in life, career, work, business, leadership, family, relationship, health, and wellness. It has impacted their lives. They have become well aware of who they are, what ignites them, and how they go about it to where they want to be.

They know what is best for them. As a coach, I facilitate their internal thought process to develop a roadmap to connect themselves better. Therefore, a coaching relationship built on mutual trust is significant.

I truly enjoy the relationship with my coachees/clients as it does not just allow me to walk with them in the process of realization and learn from them as they explore themselves. They discover their better self. They realize their potential. They align their values. They find their purpose and passion. They know their true self. It’s all about them.

When my ex-colleague offered me pro bono coaching about five years ago, I had no dilemma accepting it. As a search consultant, I was curious about coaching, and my first encounter with a professional coach was when the firm I worked with searched for a coach to lead the talent and leadership consulting practice. I had the opportunity to speak to a few ICF coaches.

My ex-colleague’s offer was just lovely to satisfy my curiosity. That one coaching session led me to a new realization about myself – what triggered me, why it triggered me, how it started, and what I could do to overcome it.

I was amazed by the outcome of it because my ex-colleague did not provide any solutions to me throughout the session. He asked me questions that led me to deep thoughts. He gave me the space to recollect my scattered pieces, and I slowly saw the whole picture and gained clarity. Toward the end of the session, he asked me how I felt compared to the start and what I learned about myself.

It was a self-reflective session that allowed me to see myself better. The whole session was very engaging and enlightening. My ex-colleague did not say much; he was there to listen to me patiently. I was at ease and felt safe as I shared my thoughts. He was supportive and had no judgment on what I said. More importantly, he ensured confidentiality, and I could be my true self to express myself freely. I was hopeful and had peace after the session.

That one coaching session opened my mind to becoming a coach. I started my coaching journey in 2019. I have since then partnered with many individuals who were like me, searching for a key to unlock issues, be it in life, career, work, business, leadership, family, relationship, health, and wellness. It has impacted their lives. They have become well aware of who they are, what ignites them, and how they go about it to where they want to be.

They know what is best for them. As a coach, I facilitate their internal thought process to develop a roadmap to connect themselves better. Therefore, a coaching relationship built on mutual trust is significant.

I truly enjoy the relationship with my coachees/clients as it does not just allow me to walk with them in the process of realization and learn from them as they explore themselves. They discover their better self. They realize their potential. They align their values. They find their purpose and passion. They know their true self. It’s all about them.

i completed my payment for renewal. I’m still not able to access member only pages. It showed in “pending”

International Coaching Week (ICW) is an event that ICF in collaboration with the local chapters celebrates annually. Launched in 1999, the aim of ICW is to educate and share to the wider public about the value of working with a professional coach and acknowledge the results and progress made through this coaching process.

Through this week long celebration and through our partnership with businesses and organizations we will be demonstrating the value of coaching.  We want to empower individuals, organizations and communities to come and understand, explore, test and discover the possibilities that coaching provides. Especially in the context of this year’s theme which is “Explore Your Potential.” 

We want you to consider and explore how coaching can impact you, your communities and our world. Exploring Your Potential will inspire you to further take control of your life and navigate your own unique pathway. The process of coaching often unlocks previously untapped sources of imagination, productivity and leadership – a management approach to empowering your people and teams to move toward the future.

Come join us as we help you reach your potential and explore your goals, through our talks, coaching demos and pro-bono sessions offered by our very own ICFM members. Come have fun and celebrate the coaching week with us.

Registration

Click HERE to register as volunteer.

 

Self-Awareness is in short supply in today’s workplace.

Self-awareness is a term that is thrown around a lot. It’s really easy to say, “Yes, I’m self-aware. I know who I am.”

A research study by Erich C. Dierdorff and Robert S. Rubin, two associate professors of management at DePaul University, revealed that self-awareness in the workplace significantly increases the probability of success. The research shows we are not very self-aware especially at work. Low self-awareness costs organisations time and money. The evidence shows people with low self-awareness can cut a team’s chances of success in half. As a results of working with colleagues who aren’t self-aware we have increased stress, decreased motivation, and a greater likelihood of leaving one’s job. Many of us might relate to this experience.

Today, with new generation multidimensional psychometric tools that goes beyond just personality questionnaires, underpinned by decades of big data and global research can provide insights into your self-perception, including objective data from others which can measure motivation, talent, competency potential and behaviour traits e.g. based on the Big Five personality factors. There are other tools e.g. The Reina Leadership Trust Scale® that can help leaders increase awareness of their trust-building-breaking behaviors, provide insights on where trust stands for you as a leader. The Resilience Institute Diagnostic is another powerful tool that can provide comprehensive insights across multiple dimensions of your resilience; including mental fitness, well-being, emotional intelligence, cognitive skills, and performance levels.

These and other tools available is a worthwhile option to provide leaders with quantifiable data to help increase their own self-awareness. When supported with one-on-one coaching it can indeed be valuable for a greater level of self-awareness, a cornerstone of individual, professional development and success.

A self-awareness at work article research published in Harvard Business Review found a massive gap between people’s own perceptions of their self-awareness and others’ perceptions. While 95% of people think they’re self-aware, only 10 to 15% actually are, per the study. The core problem is also that we are notoriously poor judges of our own capabilities.

A reminder for us is to take a pause often for self-reflection to have a reality testing between the external and internal world. In other words, to see ourselves and our situations for what it really is. Having a good coach helps. It will make it easier for us to bounce faster, grow, connect and be in the flow.

Samuel Kurian is a C-Level Coach and trusted leadership advisor, executive consultant. He works with leaders across industries, including work at the CEO, Board, and Executive Team levels.

Published by

Samuel Kurian
C-Level PCC (ICF) Coach, Accredited Coach – The Resilience Institute, Accredited Reina Trust® Consultants, CBT Counsellor.

Dear all,

Wonder if you can help to recommend some centers which provide Coaching training that is accredited by ICF

I googled but am not sure if they are legit

Hope to hear from you. Best regards. karen

Hello, after renewing my membership, the subscription status showed “Pending”. Am I not an active member since I have renewed?

Hello, my fellow professionals. Today, I want to talk about the power of mindfulness practices in improving mental wellness, and how we can integrate these practices into our busy work lives. This discipline can promote shifting of mindset.

In a world that is constantly on the go, it can be easy to become overwhelmed, stressed, and anxious. However, by incorporating mindfulness practices into our daily routines, we can learn to manage our stress and improve our mental wellness.

So, what are mindfulness practices, and how can we integrate them into our work lives?

Mindfulness practices involve being present in the moment and fully engaged in whatever we’re doing, without judgment or distraction. This can involve techniques such as meditation, deep breathing, and mindful movement.

One way to incorporate mindfulness into our work lives is by taking short breaks throughout the day to practice deep breathing or meditation. By taking just a few minutes to pause and focus on our breath, we can lower our stress levels and improve our focus and productivity.

Another way to practice mindfulness is by being fully present during meetings and conversations. By actively listening to others and being fully engaged in the moment, we can improve our communication skills and build stronger relationships with our colleagues.

Lastly, incorporating mindful movement into our workday can also have a powerful impact on our mental wellness. Taking a short walk outside or practicing yoga or stretching can help us release tension and improve our overall sense of well-being.

In conclusion, incorporating mindfulness practices into our work lives is essential for improving our mental wellness and overall sense of well-being. By taking just a few minutes each day to practice mindfulness, we can improve our focus, productivity, and communication skills, while also reducing our stress levels and promoting mental wellness.

Now, I want to hear from you – what mindfulness practices do you use to improve your mental wellness at work? How have these practices helped you in your career? Let’s share our best practices and support each other in cultivating a more mindful and mentally healthy workplace.

Hi,

I’m Siti Sabariah from Kumpulan Wang Persaraan (Diperbadankan).

I would like to arrange for an in-house coaching program for my middle managers, I tried to call the direct line but it connects me to another company.

Please email me back sonnest (sabariah.a@kwap.gov.my) and connect me to the person in-charge. Thank you.

Best,
Siti.

How Can Leaders Become Coaches?
Or at the very least, adopt a coaching-leadership style in their day to day conversations?

In 2005, Daniel Goleman, psychologist & journalist, wrote in HBR article Leadership That Get Results suggesting that there are six essential leadership styles.
COACHING is one of them and it was shown to have a markedly positive impact on performance, culture and the bottom line.

Question?
With all this positive impact, why do leaders rank Coaching as the least favorite style?  From “it just doesn’t work here!” “I’m too busy”, “This isn’t the best use of my time!” Or even this “The people I’m saddled with aren’t coachable!”

My experience as an Executive Coach coaching 600 Leaders & delivering 150+ Coaching for Leaders workshops, my view is that Leaders do not have the skills to coach so they decided to take the command and control method or just provide advice coz it’s the easiest thing to do. In addition, they can “show off” their knowledge.
They think they need to know more than their direct reports.

The good news is that all is not lost.
Leaders who have humility, courage, discipline to change and having the mindset that “diamond lies in ordinary rocks”, can certainly seek to equip themselves with simple coaching skills to be better at leading people..

Let’s explore some of the key skills that Leaders can acquire to be great Coaching Leaders.

– Trust and Rapport – the foundation of Coaching
– Listening – to what you do not want to hear.
– Silence & Pause – meant to be uncomfortable
– Powerful Questions – that can transform your life
– Feedback – not just giving but receiving as well
– Validation – the easiest thing you can do as a Boss
– Self Awareness – know thyself
– Learn – with a beginners mindset
– Empathy – putting yourself in other people’s shoes

All these will be covered in The Leader As Coach workshop which I deliver over 7 – 8 months for People Managers.

Here is one Organization that put through 22 of their People Managers into this Program. And Coaching is part of their KPI’s.
I can see that a Coaching Culture is going to happen soon.

Thank You Swis Resources Sdn Bhd & Wan Zainuddin Wan Muda for the opportunity

Hi,

I have recently started my pursuit towards becoming a ICF certified coach. I am in the midst of completing my 60 hours+ coaching education and also collecting the 100+ hours coaching experience.

I work at Teach For Malaysia (TFM) as a leadership development officer (LDO)/ coach for our teaching fellows. TFM recruit fellows, train and send teaching fellows to schools to be teachers and leaders within their community. As part of the fellows’ development, LDOs are hired as internal coaches to support them in their growth in leadership and pedagogical competencies.

I would like to ask if the coaching hours for the fellows can be used toward the 100 client coaching experience hours required for ICF credentialing?

Thank you

This is a member exclusive feature and content.
To find out the many benefits of joining the International Coaching Federation, click here.

 

This is a member exclusive feature and content.
To find out the many benefits of joining the International Coaching Federation, click here.

 

I am a fan of Harvard Business Review (HBR). I am now a subscriber. They write great articles on Coaching & Leadership. I enjoy reading them.

Since I was an ICF Certified Coach in 2012 and became an ICF accredited Coach soon after that, I’ve facilitated over a couple of hundred The Leader As Coach program and Coaching For Leaders workshops.

I’ve trained, observed, reflected on over 3,000 Leaders – First Time Managers, Mid-level to Senior Level Managers – and discovered that they are able to acquire some simple Coaching Skills, apply and practice with their direct reports & colleagues.

And the results? It works!

Their direct reports are empowered and made autonomous decisions, felt good about applying their own solutions to address the day to day challenges which they knew so well.

It may look simple but it’s never easy.

First they need to be open to learn some coaching skills – building trust, asking great questions, actively listening, giving appreciation and validation, provide candid feedback, care & empathy. They need to adopt new behaviors and habits. They became aware of what needs to change. It’s the courage & discipline to change that makes it viable. And be humble to admit that what they did before did not work anymore and adapt to the new routines.

Leaders need to have a coaching mindset ie. the people working with them are resourceful, creative, capable and has the answers.
Leaders need to learn that they don’t have all the answers and their people do.

Yes! Successful Leaders are great Coaches.
The article started of by saying “Leadership is going through massive changes as the Baby Boomers transfer power to emerging leaders in the Gen X, Millennial, and Gen Z generations. That generational change is bringing with it a shift in leadership style, from leaders as capable managers to leaders as great coaches of people.

And the 5 aspects that make great Coaching Leaders are:

1. Care: Build Understanding and Trust

2. Organize: Get People in Their Sweet Spot

3. Align: Unite People Around a Common Vision and Purpose

4. Challenge: Summon People’s Best

5. Help: Solve Problems and Celebrate Success

https://hbr.org/2022/10/successful-leaders-are-great-coaches

We are planning a series of trainings for our latest scholarship holders in 2023.
We hope that you will be able to propose to us the trainer, course content and price for the following.
Target group:
7 highly-motivated young men and women (age from 23-30 years old), who are currently doing their Master’s course.
We plan to offer them these training opportunities:
January 2023
online – one (1) weekend, 2-hour session
How to improve their CVs and interview skills. This includes a post-training whereby the trainer offers a 30 min one-on-one with each of our scholarship holders tips and pointers. The one-on-one is scheduled privately later.
March 2023
online – three (3) weekends, 2-hour sessions each
How to develop resilience
How to develop and apply critical thinking
How to improve communication and presentation skills
April 2023
face-to-face – one (1) 2-day weekend
How to improve project management skills with a follow-up on the presentation skills learnt earlier online.
August 2023
face-to-face – one (1) 2-day weekend
A leadership retreat – leadership skills and reflections on career planning

Looking forward to your proposal!

This morning at MCC Live, a monthly LIVE Event by MCC’s across the globe organized by ICF Malaysia, we have to honor to host Pak Heru Yuwono Liem MCC, MP, MC from Indonesia, sharing the very important topic of COACHING MINDSET.

One of the many takeaways that I had was the acronym AJA or Advise, Judgement, Assumptions.

I thought & reflected that as a Coach, we DO NOT AJA.
I felt there is a missing element, the last letter and I wanted an R but I do not know what is R. So I seek google’s help.

Eureka!

It’s A-J-A-R Advice-Judgement-Assumption-Rescue. So we DO NOT AJAR or in Bahasa Malaysia TEACH!

I’ll add this A-J-A-R to my arsenal of tools and this will be my new Mantra for 2022 when I coach Senior Leaders to shift their Telling behavior to Asking & Listening.
And when I facilitate The Leader As Coach workshops to equip & embed Leaders with Coaching Skills and have a Coaching Mindset.

A – ADVICE. Coaches see Clients as resourceful, capable, creative and have their own answers. Through a thought provoking process, they will discover options that works best for themselves. Our Advice is irrelevant, works best for ourselves and may not be the best for them.

J – JUDGEMENT
Being open, curious & interested in our clients during a coaching conversation, it’s important that we suspend judgements. Our choice of words and body language sometimes will give us away.

A – ASSUMPTION
ASS-U-ME. Yes, when we make assumptions, we make an Ass out of U & Me. Worst still, it’s usually wrong as we come from a very narrow perspective.

R – RESCUE
Our clients are not victims and not waiting for us to rescue them. They will be happy with our presence, our listening ear and our support for them to discover what’s best for them and what actions they can find for themselves.

And there is another meaning for Ajar. It’s about us leaving an opening or a space for our clients to share their stories.

Thank You Pak Heru Yuwono Liem MCC, MP, MC it’s being insightful and I’ve always enjoyed your sharing – Cool, Calm, Collected and Funny as well.

Thank you Chong SookLeng as MC, you were pretty cool too, Ranjinath Muniandy as zoom master and of course Patricia Liaw (Change Coach) for inviting Heru. I’ve always enjoyed his session – fun and relaxing!

I was listening to a Spotify song when I came across this Album “Listening without Prejudice” which prompted me to write about our behaviors which can definitely create powerful conversations, gather more insights, learn better & grow fast. This will also create more collaboration, ensure better tolerance and foster world peace.

So here are some that I can think of.

Hope my Coaches friends & Coaching Leaders can add a few more
to the list.

1. Listening without Prejudice

2. Asking without knowing the Answers

3. Sharing without Expectations

4. Observing without Assumptions.

5. Giving Unconditionally

6. Facilitating without Condescending

Let’s expand the list and use some of these wisdom as our mantra to practice daily.

 

Photo Credits: Pexels by Amina Filkins

I was inspired to write this article when I came across this paragraph in Gary Burnison’s (CEO, Korn Ferry International) book entitled LEAD.

“Real attention, paid to us in real time – one-to-one, eye-to-eye, genuine, present and singularly focused on another – has become an experience of such scarcity, that when it’s given, it creates the opportunity to influence others intimately, to communicate effectively and to create in very little time an interpersonal bond that is the basis of teams making things happen they otherwise could not” It’s a very long sentence…but so insightful.

So what is presence? The dictionary says “it’s the state of being somewhere”, “to show up”, “your demeanor or bearing”.

As an Executive Coach, I learnt that presence is to listen without judgement, it’s having eye contact, empty your mind and have a beginner’s s mind (Shoshin) even if you think you are the expert. It’s removing all distractions including your favorite communications device. It’s about being mindful and not have the mind full. It’s not just about paying attention, it’s about giving attention. It’s about being curious, interested in the person in front of you and also keen on what he is saying. It’s seeking to understand and not to reply. It’s about observing and noticing what’s going on. Its about being comfortable with silence.

And what will be the desired outcome?

It creates a safe and supportive place for people to feel free to share ideas, ask questions and engage with each other. The quiet will not be afraid to speak up, the noisy ones will shut up and listen more. It fosters new ideas, creativity and new thinking. It makes people feel appreciated, recognized and respected.

It satisfies the ultimate human desire to be seen, heard and acknowledged. People feels good, motivated and engaged when they are recognized. Recognition is the accelerator. If you not just pay attention but give attention, people thrives. Also it must be done consistently, authentically and with a genuine heart.

Former President of USA, Bill Clinton is well known for his ability to make you feel like the only person who exists on this fair Earth while he’s speaking with you.

In contrast, I remembered till this day an incident that happened 40 years ago when I was a rookie sales representative in IBM. I made a sales call to this large construction company and was making a sales pitch. The prospect, a Senior Manager, was working on something else and he told me to continue talking. Obviously, he was not giving me the attention. Unfortunately, being young and naive, I continued. No attention, no sale & I remembered this incident for a long, long time. It has taught me a great lesson. Give people the attention and respect no matter who they are.

Sounds simple but it’s not easy. Start by having one-to-one conversation with people, practice silence, eye contact, shut up an listen. Say Thank You at every opportunity. Find out if the person feels better after the conversation than before. That will give you the best feedback to do better the next time.

Emulate Bill Clinton’s listening skills, master it & you will become a great respected leader yourself!

 by Jeff Cheah, Executive Coach & Facilitator

Credits: LEAD by Gary Burnison                                                                            Photo Credits Pexels by Stefan Spassov

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Listen to what you don’t want to hear.

I extracted this from Korn Ferry’s CEO Gary Burnison latest book Leadership U ~ Accelerating Throigh the Crisis Curve.

This is the story shared by Gary Burnison

“Every time we have a discussion, there’s complete alignment – 100 percent buy-in.”

It sounded too good to be true – and, as it turned out, it was.

I can distinctly remember the interview we conducted with an executive at the start of the pandemic. When we asked him about his process for getting buy-in from his team, the executive couldn’t wait to give an example.

“During a Zoom meeting with my team, we had a particularly important decision to make. So, I went around to everyone and asked for a ‘thumbs up’ or a ‘thumbs down’ on my idea. Before they voted, I told them that, for me, this was definitely a ‘thumbs up.’”

“And how did that work out?” we asked him.

“Amazing—it was unanimous!” he said. “One person’s hand wavered a little bit, but in the end, it was ‘thumbs up’ as well. It was just incredible to see 10 people on my screen – all completely aligned.”

Are they completely aligned? Really?

This is a common problem. When people are afraid to tell Leaders the truth, they will only say what they think the Leader wants to hear. In the case of this Executive, by giving his opinion first, he told his team that he wasn’t really interested in their feedback.

What can you do about this?

Be patient. Share your ideas or opinions last. Perhaps, you may not even need to share at all as your people come up with great ideas.

As a Coach or Coaching Leader, we do believe that Diamond lies among ordinary rocks. We believe that people are capable, creative & has all the resources available to come up with their own answers.

Are you patient enough to wait for the answer? You will be rewarded with amazing & surprising results.

Thank you Gary Burnison what a great example!

I came across this LinkedIn posts by Dr. Elizabeth Lindsey recently about a photo of explorers and adventurers.

3 Powerful Words – CURIOSITY, COMPASSION, COURAGE.
Love those 3 words. Those are the 3 words I wish to live by on a daily basis.

Whether I am having a 1-on-1 confidential coaching conversation with a Leader; facilitating Coaching For Leaders/The Leader As Coach workshops; conducting group coaching sessions with first time or middle managers; mentoring a group of Coaches towards ICF accreditation; co-facilitating ICF Level 1 Certification or just having a conversation over coffee with my fellow coaches, mentees or family members.

Let me start with my favorite. CURIOSITY.
When you are curious, you are not judgemental. When you are curious, you do not give advice. When you are curious, you ask questions.
Start with the statement “I’m curious…….” when one of your co-workers come to you with a situation. Like I am curious, help me understand. Like I’m curious, tell me more.
When you are curious, you come with a beginner’s mindset and you don’t have to know everything. People would love to speak up when you show a curious demeanour and display true curiosity.
Yes, when you are curious, you are on a journey of exploration. You will be rewarded with gifts of appreciation and gratitude.
And people will come across as H-O-T Honest-Open-Transparent!

My No 3: COMPASSION.
It’s Empathy in action, not just putting yourself in someone else’s shoes, it’s also about meeting people where they are and do it with gentle care. Giving more than you take. Helping unconditionally.
Be present. Be kind. Be considerate. Trying to understand the person or situation better. Giving the other person(s) more space. Shut up and Listen. Be comfortable with silence. Respond not react. Do not assume but seek clarification and understanding. Take more deep breaths.
It’s about experimentation for both sides.

My No 2: COURAGE.
Be vulnerable, it’s a strength according to Brené Brown. Choose courage not comfort or complacency. Say “Yes” even if you have not done it before, even if you feel you are not completely ready. Do the dive. You will never be 100% ready.
Your Courage will let you experience new adventures, going to places you have never been, learning and growing rapidly along the way.

My New Mantra: Be Genuinely Curious, Be Truly Compassionate, Be Confidently Courageous. This is what I will live by starting today!

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I have been actively looking for work, I’m looking for an opportunity to develop my skills in community Service and project management further, like I was doing in my current role..

I believe, with my skills, I’ll be able to contribute significantly to the development of the department and the organization as a whole. 

I would like to request you to inform me if any position is available related to working experience and education background.

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Hi there,

I have coaching experience and I would like to develop it further by taking certification course by ICF. Could you share with me where I can enroll the course? preferably online

Thanks!

Best Regards,
Annisa

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Coaching, in many ways, is distorted.

(i can feel some coaches starting to cancel culture on me. rewind.)

To people who do not know what is coaching, it is perceived as providing advice and solutions for the subject matter. Like a mentor, counselor, or consultant. There is a line of distinctions in each role.

“Please give me guidance.”

“Fix my life.”

“Give me an answer on how to live my life.”

If you want people to give you answers, coaching is not for you.

Simple.

Fitness trainer = Provides meal plan, workout plan, correct your squat form

Fitness coach = Ask thought-provoking, reflective, powerful questions that reveal a whole new world

Not saying that I should label ‘trainer/coach’ according to the job title, but revealing there are different styles of supporting people to move forward in life.

Here are 5 questions the OME coach will ask:

  1. May I have your permission to share my observation?
  2. What feeling comes to you?
  3. What story do you tell yourself?
  4. What is available to you now?
  5. What support do you need to overcome the challenge?

Regardless of trainer or coach, they deliver results.

I am not telling you how to choose the right coach in this article, but ask yourself:

“Why is having a coach important to you?”

All the love and blessings to you.

– Paggie

p/s: OME stands for Ontology, Mindful, Ecology

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10<sup>th</sup> Annual General Meeting of ICF Malaysia Chapter

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As a legal practitioner and having worked with young lawyers, I have applied many different ways of training and mentoring my team of lawyers. But professional coaching comes with different sets of skills and techniques, and they are:

  • Deep listening
  • Powerful questioning
  • Self-awareness raising
  • Feedback giving

A powerful coaching conversation also involves non directive elements that deploys more listening and questioning rather than offering solutions directly to the coachee.

In the legal profession, some of the common problems faced by most lawyers (especially mid to senior level) are pressure to perform, stress management and burnout. Not being able to cope with stress from legal practice may be one of the reasons many lawyers ceased practice.

Having said that however, most lawyers do strive to achieve a common goal – how to raise their standard and stay resilient in the legal practice. To achieve this, generally they need to overcome all external challenges and internal barriers and blockages. Can coaching help and impact lawyers to move forward towards their goal?

In this article, I will summarize how the professional coaching tools and resources can be applied in helping lawyers resolve their issues and challenges or achieve their goal.

The Coaching Protocol

The professional coaching broadly involves 7-part coaching protocol – the first meeting of the coach and coachee to establish a coaching ‘partnership’ (Trial); establishing coaching goal, expectations and ground rules (Contract); understanding the coachee’s story, issues, key goal areas and desired outcome (Discovery); finding extrinsic and intrinsic ways to achieve the desired outcome (Deep Learning); confirmation of action plans (Action Confirmation); monitoring the progress of the coachee (Tracking) and measuring the coaching outcome and value (Auditing).

Having an effective communication and conversation in the 3 key stages of Contracting, Discovery and Deep Learning will provide clarity on the coachee’s ultimate goal plan and impact the coachee to move forward, culminating in a successful coaching outcome.

Knowing the goal plan in Contracting

The coachee’s ultimate goal plan needs to be clearly established and this is where the ‘big story’ of the goal begins.

Unfolding story at Discovery

Next is this pivotal stage where many more stories will unfold.

As a coach, we need to understand the coachee and the issues in order to build the goal plan with the coachee. Questions that build around the general life profile of the coachee will be a good start. This is where we find out about the coachee’s life and career values, circumstances and background, interests, strengths, and vision.

We need to identify the issues that the coachee is facing, his current state of affairs, the career criteria that fit well with his life purpose, values, interests and strengths, and the key aspects of the goal plan that he needs to work on and the desired outcome in each area.

The ability of a coach in bringing the most out from the coachee depends on the quality of questions asked. Gap spotting questions, probing questions and challenging questions will enable the coach to understand the coachee and the issues better.

A coach should be mindful to identify the frame of mind of the coachee throughout the coaching conversation. The coachee may be in disempowering frame, such as significant (taking things too seriously and is afraid of failure or rejection), doubt (feeling not confident or fearful due to uncertainty) or blame (feeling helpless and blaming external circumstances for the problems).

A reason why the coachee is in a downward spiral is often due to lack of awareness. Raising self-awareness is about elevating the coachee’s mind through reframing his perspective to a more empowering one, spotting hidden opportunities and removing ‘blind spots’ that are blocking the coachee. The level of conversation between the coach and coachee must be raised to address the internal and intrinsic areas.

Deep Learning

Once the key areas of the goal and desired outcome are identified at Discovery, the coach will work with the coachee to establish what are the actions (both extrinsic and intrinsic) that the coachee can take to achieve the desired outcome for each key area, the possible challenges and how the coachee can overcome the challenges.

By the end of this stage, the coachee would have clarity of his goal plan, key areas, desired outcome and action steps. A confirmation of action is required to commit the coachee to take the first step towards his goal.

Moment of reflection

Coaching is indeed a powerful tool. The greatest challenge in making the first change is always one’s own internal barrier; the thoughts and emotional ‘buckets’ that weigh one down. With self-awareness, and the courage to lighten and remove the weight through coaching support, the coachee will be a step closer to his goal.

 

(This Article was published in the New Straits Times (Klassifieds) on 11 January 2022)

Do you need a compelling reason to pursue coaching? Well, there must something that makes you want to do it. It may be because (a) you are seeking to be coached (if you have issues and need to work on them with someone), or (b) you want to learn how to coach and help others.

Whatever the reason, firstly you have to understand what ‘coaching’ means. In broad terms, to coach means to help someone unlock his potential by raising his self-awareness and changing the mental frame from disempowering to empowering frame.

I started my coaching journey with Corporate Coach Academy in the midst of Covid in mid-2020. Well, the desire to learn did not just emerge from nowhere. The uncertainties and challenges during Covid have accelerated my long-awaited move to take up coaching for the reasons I mentioned above.

I’ve always wondered what coaching is all about. Now I know.

As a legal practitioner, I am used to providing solutions to issues and problems. Understandably therefore, in my early days of coaching lessons it was quite tough trying to get use to the kinds of questions that a coach should only make and to the idea that a coach should focus on the person rather than the issues.

Coaching is a powerful tool. With proper strategies, through coaching we can uproot our own belief system that no longer serve us or is holding us back from reaching our goals or life purpose, or to help others achieve their self-awareness and remove self-limiting belief.

Sometimes it takes a triggering event that forces us to look deep within ourself and let burning questions like, “Am I doing enough?”, “Why am I feeling stuck?”, “Am I feeling fulfilled?”, “Is there something more that I can do?”, “What can I do to serve others?” push us to want to do something more or different. But will we actually take action?

Often what is holding us back from achieving our highest potential or life goal is our own belief system or disempowering thoughts. What’s stopping us from changing or taking action that will bring us closer to our goal? Fear and comfort. We fear failure and rejection. We are too comfortable in our own current comfort zone. Coaching is therefore worth pursuing if you are looking to change or improve your life, or to help other people who are in need of help and support.

Looking back 6 months ago and now, I have liberated myself from many self-limiting and disempowering beliefs. What I thought was not so possible, I have managed to break through them (and still in the process of more breakthroughs). Getting connected to great mentor coaches is also one of the most valuable part of the coaching journey. All these were possible due to one little step that I’ve taken – embarking on the coaching journey. Hence, do not underestimate the simple yet powerful question “What is the one little step that you can take” in order to push yourself forward and to be better.

I can’t think of any other more compelling reason (to pursue coaching) than the benefits highlighted above. A crisis like the pandemic should not dampen our spirits in achieving our life purpose. We can still achieve much more by continuing to build knowledge and skills in areas that are new or unknown to us, including coaching. If you have the desire to thrive and build a better version of yourself, why wait and what’s stopping you?

 

(This Article was published in the New Straits Times (Klassifieds) on 24 February 2021)

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I am an entrepreneur, in my journey of starting a new business,

I experience like No time to do, no time to that. Invest the time in wrong activity, made wrong decision and spend more time on minor task, sigh! What is wrong with me…

“Oh my god, when can I spend time with my family!”

Earlier last year 2021, I meet two new opportunities at once about to enrolled into a business community and a coaching school. In the process of choosing either one as I thought I have no time to do both, and where I meet the coach in just a discovery call.

I found out that my blind spot of my fear of wasting time is about don’t want to feel that I’m stupid if I made wrong decision and having to restart everything again and again. I also find out what I want to create my own version of work life balance, to equip myself with new skill and network to expand my business and do what I love in my life.

I choose to enroll into both and take up the challenge and hoping no time is wasted…

The journey begins, it is challenging at first, do this first or do that first?  in progress of I am being coached as well, I notice that more possibility way to generate better schedule and for myself doing more in my life!

I am now able arrange my time properly and have time for my loved one & family when continue to create my business growth.

Want to experience that, register with me in discovery call for a coaching session to know more.

NATIONAL TRAINING WEEK (NTW) 2023

A week of nationwide training events and activities that bring together organisations and individuals from various backgrounds and industries to experience extensive learning and development opportunities Training programmes will be offered for free by Malaysians for Malaysians, and cover a wide range of topics and skills areas.

NTW 2023 will be championed by the Ministry of Human Resources and HRD Corp. It will feature other government ministries and agencies, industry players, individuals, industry associations, academia, training providers and
more.

With that in mind, International Coaching Federation Malaysia (ICFM) Charter Chapter members will be part of this collaboration to achieve the objectives of this event together through COACHING. The objectives of NTW: –

  • Make lifelong learning a culture of Malaysians
  • Increase strategic inter-government cooperation for training and development
  • Equip Malaysian talents with future work skills and knowledge

Hi – can you pls contact me ASAP as we are interested to develop a coaching program targeting our people leaders & wish to certify them too.
Btw tried calling @ the listed phone # 27879145 but was told it’s not ur org.

Thanks