CONGRATULATIONS!

Our warmest congratulations to:

  • Ashley Gamble Grandisch and Katharina Schlindwein on attaining ACC credentials
  •  Vimala Suppiah on attaining PCC credentials!
Our warmest welcome to new/renewed Chapter members:
  • Shaker Mustafa, Kam Lee Kheng, Ng Kien Mun,
  • Viviana Widjaja, Susanne Patricia,
  • Lee Hwai Tah, Weng PohLin

 

 

Creative Confidence: A Leader’s Shift

Kate Canales ICF GLF sketch

Earlier this month, I traveled to Charlotte, North Carolina, USA to attend the second annual International Coach Federation Global Leaders Forum (GLF). I was especially excited and honored to represent my local Chapter, ICF Philadelphia, again and to have the privilege of hearing keynote speaker Kate Canales, Director of Design and Innovation Programs at Southern Methodist University. This was not your typical coaching conference.

But, rather it was a forum of leaders from all over the globe, committed to building a high-performance organization for the advancement of professional coaching. I was there to learn more about positive disruptions in leadership and shift as a leader for my chapter, my global association and my work as an executive and leadership coach.

Here are my notes from Kate Canales’ keynote, “The Design of Disruption” (after the initial sketching exercise that was designed to ignite the audience’s creativity including my own). It’s important to understand that design thinking is an applicable framework for leaders wanting to create unique opportunities and gain a competitive edge in an ever-competitive-and-changing environment. As you read, think of a challenge that demands a new approach in order to achieve a new solution.

Creativity is the #1 leadership competency for your success in business now and in the future. According to the IBM Global CEO study, standout leaders encourage experimentation and innovation throughout the organization. Creative leaders expect to make extensive business model changes in order to realize their strategies. To succeed, creative leaders take more calculated risks, find new ideas and keep innovating how they lead and communicate. Where might you exercise your risk-taking or boldness muscle?

Design thinking is an applicable process for creative and innovative ideas and for solving problems. It is not limited to industry or expertise, rather the most successful organizations co-create products and services for customers while improving processes designed for better solutions. It’s time to “think outside of the box” and gain new perspective for solving your problem. What problem are you facing that needs an outside perspective?

Creative confidence helps leaders break the habit of planning. All too often, we spend too much time planning and fail to execute our ideas. One of the easiest ways to break the overplanning syndrome and spark creativity is to draw your ideas on paper (with colored markers) or write your ideas on Post-it notes.

From my own experience, the use of colored pencils and moving notes on a whiteboard is a fun process and deepens my thinking for new strategies in pursuit of my goal.

In the words of Thomas Edison, about failure and inventing the lightbulb: “I have not failed, not once. I’ve discovered ten thousand ways that don’t work.”

What will creative confidence bring you as a leader and coach?

ICF Philadelphia at ICF GLF

ICF Philadelphia Chapter members at GLF (Pictured left to right): Peg Calvario, Pat Matthews, Lynn Meinke and Becky Scott

Top Photo Credit: A sketch by Kate Canales


Peg Calvario headshotPeg Calvario, PCC is an executive and leadership coach, a consultant and an active contributor to the coaching profession in various leadership roles.  Her coaching focuses on leadership development, particularly for emerging leaders in family-owned businesses who want to accelerate growth.  She often mentors coaches applying for ICF Credentials.  In 2008, Peg sold her family-owned fitness business after 26 years and created a fresh start enrolling in CTI’s Coach Training program.  She is President of ICF Philadelphia Chapter.  Learn more at www.pegcalvario.com.  Listen to her new podcast, The Competitive Advantage Podcast

The views and opinions expressed in guest posts featured on this blog are those of the author and do not necessarily reflect the opinions and views of the International Coach Federation (ICF). The publication of a guest post on the ICF Blog does not equate to an ICF endorsement or guarantee of the products or services provided by the author.

The Golden Rules of Coaching

man presenting to small group

The Other Side of the Table

Angie stood up and approached the podium nervously fidgeting with her notes. Her anxious hands and sweaty palms were definitely a tell, but her glazed deer-in-the-headlights face was a dead giveaway. Then, she made her opening statement, which removed all doubt and revealed her deathly fear of public speaking.

You know that helpless and hopeless feeling when you are trying to master a new skill, but you feel like you are falling further and further behind? We’ve all been there at some point in our lives. I was only a year removed from that same nervous podium and now sat on the other side of the table, judging Angie’s performance with two other colleagues.

We were in moot court class in law school, a place that should be safe for learning, making mistakes and practicing the skill of making a legal argument in front of judges. Like many of you coaches, my purpose was not to tear Angie down; rather, it was to build her up.

Constructive not Destructive

Fortunately for Angie, our panel had three rules for feedback. Golden rules that are applicable for anyone in a coaching or teaching position:

1. Be Positive. When providing feedback, it is extremely valuable to start with something that was done well. Build confidence and trust in the client/student so they know you support them and are there to make them better. Make them defensive and the opportunity to learn is lost.

With Angie, it was clear that she had researched and prepared well, so we highlighted what she had done well.

2. Be Critical. While being positive sets an awesome tone, it does very little in terms of helping clients/students actually improve on their weaknesses. In being critical, try to delve deep and uncover the root of the shortcoming.

Ask, “Why is this happening?”

Or finish the statement, “The reason you are experiencing [this shortcoming] is because …”

Angie was nervous because she was trying too hard to please her judges. Angie fumbled her quotes because she was trying too hard to get each quote perfect.

3. Provide Tools. Though being critical is absolutely essential, it alone is simply not enough. You have to provide direction for the client/student. You have to provide tools for them to practice. This takes them from the mindset of thinking “I’m not good enough” to refocusing them on a new tool to master to make them better. It invigorates the client’s/student’s desire to learn.

Angie needed to stop presenting to the judges and should have started a conversation with the judges. We suggested she practice talking to herself in the mirror and pretend she was explaining her argument with a friend over coffee. Stop trying to be overly technical.

As for the quotes, she needed to stop trying to be perfect. Paraphrasing was perfectly acceptable.

The Results

A few weeks later I bumped into Angie, she had a different feel to her. She thanked me profusely and said that my panel was the best set of judges because we went the extra mile to provide tools for her to improve. She said she practiced all the tools we gave and that her scores had consistently improved each week. More importantly, moot court was now something she looked forward to. Her newfound confidence was palpable.

Whenever we have the opportunity to coach or teach, the opportunity must be valued with the utmost respect. By being positive and critical and by providing tools to your clients/students, you provide a safe environment for learning, advancement, optimism and fun. Anything less is a disservice to your client/student.


Creighton Wong headshotCreighton Wong has a wide and varied experience as a coach, teacher and client/student. He is always curious to learn, willing to share his insights and uncover better ways to do things.

 Currently, Creighton is developing a software platform to help independent coaches run their business better through technology. He needs your help to understand what challenges can be solved with better software solutions. Your opinion is valuable. To help, please follow this link to answer a few questions: https://trainertips.leadpages.co/coaches-trainers-consultants-survey/.

The views and opinions expressed in guest posts featured on this blog are those of the author and do not necessarily reflect the opinions and views of the International Coach Federation (ICF). The publication of a guest post on the ICF Blog does not equate to an ICF endorsement or guarantee of the products or services provided by the author.

3 Steps to Non-Judgment

woman glares at man

A vital element of coaching presence lies in the non-judging of clients and whatever they share in coaching conversations.

In “Full Catastrophe Living,” Jon Kabat Zinn, PhD, describes the mindfulness attitude of Non-Judging: “… judgments of mind tend to dominate our minds and make it hard for us ever to find any peace … and can be extremely unhelpful in the context of meditation … premature judgment and rejection of experience is extremely common. ‘Being with’ whatever arises requires gentleness, kindness …”

While I strongly dislike and rarely use the words “judgment” or “judging,” I can appreciate applicability in the context of discerning and/or sound decision-making. However, I take exception to those words and resulting actions when they relate to labeling someone or some things as good/bad or right/wrong—being “judgmental”—which can result in imposing guilt and/or assigning blame as well as shame.

As is the case for most people, I’ve acted on and sometimes still slip into judging thoughts; however, I’m mindful to avoid bringing that negative energy into any situation. I’ve found the following three steps useful in creating and maintaining non-judgment:

  1. Suspending or letting go of thoughts: This involves noticing if/when any level of judgmental thought surfaces and mindfully breathing as I let go of, or suspend, the thought. I then refocus to the present moment, with an open mind and heart. Mindfulness meditation has been a great practice to hone this skill.
  2. Cultivating non-judgment of thoughts: When meditating mindfully, as any thought surfaces, I simply observe without judging it as good/bad or right/wrong and without analyzing why it arose. I gently let it be while refocusing back to my breath—“being with” and not doing anything with the thought.
  3. Tapping into core values to override judging thoughts: In noticing if/when my thoughts involve being judgmental toward a person or situation, I mindfully breathe and connect to my core values of openness and non-judgment. In a millisecond, I can easily shift from judgment to non-judgment.

While I have a reputation of being non-judgmental, as outlined in the story below, I’m a work in progress!

As I steered my cart down a grocery store aisle, a woman was pushing hers with a baby girl (having a temper-tantrum) seated in the front. To the woman’s right, a little boy was tossing items from shelves to the floor. On her left, a little girl was crying to be picked up.

The fifth person involved was a man walking about three steps ahead of the shopping cart. Strolling slowly, he seemed oblivious to the chaos behind. At the end of the aisle, he waited for the woman and children to arrive then proceeded to stroll down the next aisle—three steps ahead of the cart.

I offered to help and the woman smiled, sharing that all was fine. Indeed, the children’s crying and fussing subsided quickly.

Our paths crossed again in numerous store aisles and my anger mounted in each instance. My internal self-talk was judgmental and in high gear: “What kind of man treats a woman like that?! How dare he treat her with such disrespect! What a *&%$@#! JERK!”

At the checkout, the woman placated the children while placing groceries on the conveyor belt. The man observed from the end of the counter—I was fuming.

After paying, I walked toward the exit and noticed the man, in the distance, slowly strolling in my direction as the woman loaded bags into the cart and juggled needs of the three little ones.

In leaving that scene behind, I felt relief as the exit doors slid open…that relief was short-lived.

I took about three steps beyond the sliding doors that closed automatically behind me.  My attention was immediately drawn to a tall, muscular, young man who was screeching profanities as he marched furiously toward the store, throwing punches to the air with clenched fists.

He was at the far side of the parking lot, and we were the only two outside the store. Within moments, he’d advanced to the middle of the parking lot and punched a car while screaming.

On suddenly taking an intuitive deep breath, I realized that I hadn’t budged since exiting the store! In that moment of unfreezing, I noticed that the angry young man was about two-car lengths away and on a path headed directly toward me.

Before I had time to react with fear, I heard a strong, calm whisper from behind, “Don’t worry, I’m here!” The strolling man gently placed his left hand protectively on my back as he anchored beside me to the right. He added, “Just look away; don’t look at him.”

Following those wise words, I breathed a sigh of relief when the screaming young man charged past us and entered the store.

As I turned and thanked the man, he said, through fear-filled eyes, “My wife and children are in there!”

He started to bolt toward the store entrance as his wife ran out with their three children and the cart filled with groceries. As he picked up the little girl and boy, the mother pulled the baby from the cart, and they all ran to their car, with the husband shielding his family to safety.

By that time, I’d reached my car and called 911. The police arrived immediately and took the young man to a hospital; fortunately, there was no incident in the store.

As I drove toward the parking lot exit, the man steered his car by mine—we smiled as we waved to each other.

We rarely have the full picture of a situation and never know how experiences will unfold until they do—I didn’t in the midst of fuming down the store aisles.

My “Being With” angel showed gentleness and kindness after I’d held him in judgment. This experience, which happened several years ago, continues to remind me of the importance of living in non-judgment.

What steps do you take in cultivating non-judgment?


Carolyn Hamilton-KubyCarolyn Hamilton-Kuby, PCC, CEC, is a coach and public speaker known for her vibrant spirit and calming presence. She’s the owner of Morningstar Leadership Development, a part-time business in Kingston, Ontario, Canada. Carolyn holds a Graduate Certificate in Executive Coaching from Royal Roads University. She also graduated from St. Francis Xavier University (Diploma & Certificate in Adult Education and Diploma in Ministry) and St. Lawrence College (Certificate in Human Resources Management.) Carolyn is a Certified Practitioner in Neuro-Linguistic Programming (NLP) and Myers-Briggs Type Indicator® (MBTI®.) She’s also a licensed trainer for Coaching Out of the Box® and an Official Partner of World Business Executive Coach Summit (WBECS). Carolyn invites you to visit her website at http://mstar.ca/site/ or connect with her on LinkedIn.

The views and opinions expressed in guest posts featured on this blog are those of the author and do not necessarily reflect the opinions and views of the International Coach Federation (ICF). The publication of a guest post on the ICF Blog does not equate to an ICF endorsement or guarantee of the products or services provided by the author.

Wai K Leong

Wai K Leong MCC

Personal Profile

Wai K is a credentialed Master Certified Coach from International Coach Federation, US. He is one of the few Asian coaches currently holding the MCC credential in Asia.

He brings with him over 30 years of leadership experience with 15 years at senior management level of public-listed companies. He has trained and coached more than 10,000 leaders over his span of 20 years as a leader, coach and trainer. He has accumulated more than 2500 hours of executive coaching experience, working with large multinational clients within the Asian region.

Wai K is also an ICF-accredited coach assessor and runs a coach certification program. He has authored of 2 books on leadership and coaching, Empowering Asian Mindsets Through Coaching and Powerful Performance Coaching Tips.

As a trainer, his approach is based on adult leaning principles and his clients describe his positivity and patience as his core strength, providing ample space for them to explore, discover and gain insights about their strengths and resourcefulness. With his insights on leadership challenges, Wai K helps his clients expand their perspectives on core issues and develop creative solutions for themselves.

Coaching Specialization

• Executive Leadership Coaching
• Professional Coach Certification Program - ICF ACSTH Accredited
• Coaching Skills workshops for managers

Education/Accreditation

• B. Sc. In Education, University Science Malaysia (Honors)
• Master Certified Coach (International Coach Federation, US)
• Certified Executive Coach (International Coach Academy, Australia)

Positions Held

• President of International Coach Federation Malaysia Chapter (current)
• Former Board Member of Asia Pacific Coach Alliances (APAC) – 2006-2007
• 2012 ICF US Board Member Selection Committee
• ICF Coach Credentialing Assessor – 2010 to present

Coaching & Training Experience

• Trained more than 10,000 participants on leadership and coaching skills
• Trained and mentored more than 200 coaches professionally.
• Clocked more than 2700 hours of executive coaching experience

Contact Details:

Web: www.jmcconsult.com

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